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Is AI enhancing optimization of data-based processes in businesses? – By Aditya Abeysinghe Optimization of business processes Process optimization is the method of adjusting functionalities of a process to enhance it by minimizing issues, increasing efficiency, and reducing latency. This is performed by analyzing process functions and then detecting issues. In data-driven process analysis, a parameter is usually tuned while keeping other parameters unchanged. Businesses use various data-based platforms to provide services. Virtual methods including websites and live methods including live customer support are used to provide such services. Most of these data-based processes have connections to other processes. Therefore, to efficiently provide business process optimization each process and processes that are connected should be changed to improve a service’s performance. Issues of process optimization When processes are connected the total time to complete a process is higher when some or all the processes are performed manually. Manual process optimization ...