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Phillipines Govt organizes training on Tourism Services and Hospitality Management for Lankans Sri Lankan Ambassador to the Philippines Shobini Gunasekera speaks during the training programme. Source:Dailynews A virtual capacity building programme on tourism services and hospitality management for 32 Sri Lankan stakeholders was held in Manila recently. The programme was conducted by the Department of the Foreign Affairs – Technical Cooperation Council of the Philippines (DFA-TCCP), in cooperation with De La Salle College of Saint Benilde School of Hotel, Restaurant and Institution Management (DLS-CSB SHRIM) and the Embassy of Sri Lanka in Manila. The five-day training course comprised synchronous virtual lectures, discussions, case analyses, presentations, demonstrations, etc., focusing on hotel management, customer service and guest relations, tourism sustainability management, and crisis management. ...