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How Can Business Analysts Maximise Their Impacts With Change Managers? – by Alok Das Source: Alok Das – Linked In Business Analysts, Maximise Your Impact with Change Managers As a seasoned Change Manager, I’ve seen firsthand how vital Business Analysts (BAs) are to project success. Yet, BAs often miss out on showcasing their incredible work. Here’s how you can change that: Steps to Success: Problem Statement: Clearly articulate the challenge with the current situation. Why is the change necessary? Internal Users’ Pain Points: How does the current situation hinder internal users? Is the tool slow? Does it require excessive manual input? External Users’ Pain Points: How does the current situation affect customers? Is it slow processing? Are instructions unclear? Is there a data security risk? Solutions: ☑️ Consult your Change Manager while writing a BRD to help articulate these points. ☑️ Highlight the human aspects of change – this is where ...

Feb 3, 2025 Posted by eLanka admin In Alok Das, Articles Tagged business analysis, Business Analysts, Business Process Improvement, Business Requirements Document, Business Strategy, Change Impact Assessment, Change Management, change managers, Impactful Change, Organisational Change, Project Success, Stakeholder Engagement

Do You Know These Key Terms in ITSM Release Management? – By Alok Das Source : Alok Das LinkedIn Change Managers, do you understand these key terms in ITSM Release Management? You might have heard your Business Analyst or Programmer colleagues often referring to these terms. Release Management: Involves managing, planning, scheduling, and controlling a software build through different stages and environments, including testing and deploying software releases. Release: Is a collection of hardware, software, documentation, processes, or other components required to implement approved changes. Deployment: Refers to the activities necessary for preparing the new or changed services and components for operational use. Release Plan: Is a document detailing the schedule, resources, and activities necessary to deliver a release to production. Change Management: Is a process that ensures all changes are handled in a structured manner to minimize the impact on services. Alert: Don’t confuse this term with Organisational Change Management. ...

Jan 13, 2025 Posted by eLanka admin In Alok Das, Articles Tagged Alok Das, change managers, ITSM Release Management, software build

Change Managers, Does Your Methodology Really Matter?’ – By Alok Das Source : Alok Das LinkedIn Does it Matter What Change Methodology You Follow? Yes, it does. No, it doesn’t. Confused? Let’s explore. Yes, it matters: Without a methodology, breaking the change journey into manageable pieces is impossible. A structured approach ensures all aspects are attended to. No, it doesn’t: Even with a sound methodology, failing to understand people will derail your efforts. The ultimate judgment: Comprehend the purpose of change management in context. It’s about empowering and enabling people. Put people—team members, managers, vendors, customers, clients—at the centre to gain perspective. Then, utilise your methodology. Success in the change journey follows. Click here to receive your free copy of the eLanka Newsletter twice a week delivered directly to your inbox! ...

Jan 7, 2025 Posted by eLanka admin In Alok Das, Articles Tagged Alok Das, Business Transformation, change managers, Change Methodology, leadership, Methodology

Focus on soft skills to become change managers – By Alok Das Source : Alok Das LinkedIn Do you aspire to become a change manager? Why do you need to focus on soft skills? Change management is more than just overseeing transitions; it’s about guiding people through change. Soft skills like communication, empathy, and adaptability help you understand team dynamics, address concerns, and foster a positive environment. Wondering how to enhance your soft skills? I’ve been there, and I can share what worked for me: Active Listening: Truly listen to your team’s concerns and feedback. Empathy: Put yourself in other’s shoes to understand their perspective. Adaptability: Be flexible and open to adjusting your plans of actions. Clear Communication: Articulate your vision and plans clearly and concisely. Interested in learning more or discussing your journey? Reach out, and leave a comment. Click here to receive your free copy of the ...

Dec 6, 2024 Posted by eLanka admin In Alok Das, Articles Tagged Active Listening, Adaptability, Alok Das, change managers, Clear Communication, empathy, how to enhance your soft skills, soft skills