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Digital transformation: Factors that decide digitalizing of businesses By Aditya Abeysinghe Not all businesses are digitally ready due to various issues such as the nature of businesses, cost of digital transformation and the willingness for digital transformation. With the digital revolution in the past few decades, most businesses have transformed to digital businesses providing customers with remote transactions, using digitized internal processes, and using digital services with other parties for supply of products or services. However, is digitization for all and is everyone benefited if businesses are digitized? What affects Digital Readiness? Digitization is one of the conditions that affect digital readiness. Digitization refers to the process of converting information from a raw format to a digital format. For example, converting printed documents to soft copies is digitization. Using digitization, a business could transform manual business processes into digital processes which is called digitalization. Some businesses cannot transform their information ...