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Use of Natural Language Processing in Business By Aditya Abeysinghe Today, AI (Artificial Intelligence) can be seen in every digital product/service. Using text and other types to process human language and then output a set of processed information has been common with wide use of automated AI services. This process, called NLP (Natural Language Processing), has improved user experience across many apps people use. Business use of NLP have been a new method of providing customers with the ability to search products with less effort and time. What is Natural Language Processing? Natural language processing is a type of AI used to understand the human language: text and spoken words and process them using AI techniques. Machine learning and other techniques are used to process input data and then provide an output. NLP is the method that is used by text-to-text or speech conversion systems, digital assistants that convert text ...