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How AI Virtual Assistance shape assisted search By Aditya Abeysinghe Virtual assistance is a technology used by many smartphone users today. The technology is used to retrieve answers to a user question using a voice input. It improves customer experience with the device and lets users perform tasks faster. Since the initial release, different providers who provide this technology have provided different features which has made it more usable. Technologies used for assistance Virtual assistance tools use the voice input from the user and returns several searched results. The first step in searching for the user input is to convert the voice to a format that can be processed. During this stage natural language processing is used where the user voice is broken into a text format. Then the searched term is broken into words and then fed into an Artificial Intelligence (AI) algorithm. A direct database search or indexed ...